Common questions our customers ask us. If you have any further questions please feel free to contact us.
How would you describe your style?
Modern, contemporary with a touch of flair.
How much do you charge?
Our collections start at AU$2250.00 Please drop us a line and let’s have a chat on what we can offer you.
How do I book you?
We require a signed contract and deposit to secure your wedding date. We cannot hold your date without both items. Once that has been paid we’ll lock in your date. The final balance can be paid any time before the date of the wedding.
How far in advance do you have to book?
This generally depends on the date. Friday, Saturday and Sunday are the busiest days so if you love our work it’s best to get in as early as possible. Please feel free to check if we are available for something last minute.
Do you travel?
Absolutely! If you are having a destination wedding, international or local, all you have to do is to arrange our travel and we’ll be there!
When can we see our completed album and video?
Good things come to those who wait a little. By industry standards we are quite fast, our turnaround time is generally 10-14 weeks from the wedding date.
Do you shoot in colour and black and white?
Everything is shot digitally in colour and can be converted to black and white in post-production.
Do you retouch your images?
Of course! All digital files that are used in post-production require correcting otherwise the images will not pop. All our post production is done in house to the highest standards.
How will your crew be dressed?
All our crew are dressed appropriately so that we blend in with the crowd.
Will it be fine for our guests to take pictures?
We actually encourage it, except for during the couple’s portrait and location session as it can be very distracting for the couple.
How many photos can we expect on the day?
This depends on a lot of factors but we generally provide anywhere from 1500-3000 photos for a full day of shooting.
Should we provide meals for you on the day?
Our crew always appreciate when a sit down meal is provided during the reception. We go further on a full tank!
Do you have any hidden expenses that are not listed in the collection price outside of travel and accommodation?
Not at all! Our photography and movie collection packages are transparent – what you see is what you get!
Do we have to spend hours going through thousands of photos or do we have to sit down with a video editor?
We provide you with the all the Hi-Res images and the album is expertly created so you don’t have to spend hours and hours sifting through thousands of photos for the design process. Let us design and craft a masterpiece for you. Our composition A/V discs are produced with latest effects and timeless musical scores. On the movie side of things, you are most welcome to choose the sound tracks to give it that personal touch. We shoot, design and deliver an enduring product that perfectly showcases your event.
Do you have backup equipment?
We take our job seriously and we would never work without a complete set of professional backup equipment for photography and motion capture.
What happens if you can't make it on the day?
Rain, hail or shine our dedicated crew will be there on the day however if for some reason one of us simply cannot make it we’ll ensure a backup photographer/cinematographer or video camera operator will be there to capture your special event.